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Continuing its dedication to bringing Australian consumers reliable products, Mitsubishi Heavy Industries Air-Conditioners Australia, Pty. Ltd. (MHIAA), is pleased to introduce the launch of the Wera™ series of floor standing split systems. The Wera™ series is available in 2.5kw, 3.5kW and 5.0kW capacities and is the perfect solution for when wall space is at a premium. The compact indoor unit can be installed close to floor, placed under a window, semi-recessed into the wall or mounted in a convenient location. The Wera™ series features the R32 refrigerant which helps delivery high energy efficiency ratings while also offering the usual convenient functions and features that Mitsubishi Heavy Industries heat pumps are known for. “At MHIAA we are committed to bringing the best and reliable products and features to our consumers across Australia and recognises the need for a number of solutions to fit the various temperatures and home designs. With our…

Mitsubishi Heavy Industries Air-Conditioners Australia, Pty. Ltd. (MHIAA), is pleased to announce that Technical Sales Manager for NSW, Greg Piggott, has celebrated 40 years of membership to the Australian Institute of Refrigeration Air Conditioning & Heating (AIRAH).  To acknowledge this incredible achievement, AIRAH has presented Greg Piggott with a 40 Years long service member certificate and lapel pin. Having worked for MHIAA for over 4 years, Greg Piggott has been an invaluable member of the MHIAA team and has worked closely alongside many members of the HVAC community and brings this experience to his daily work at MHIAA, notes Adrian Brown, General Manager for Sales and Planning. “Greg Piggott has been an incredible, long serving member of the MHIAA team and brings with him invaluable knowledge, experience and network skills that assist our commercial projects across NSW and ACT. Having been a member of AIRAH since 1980, you’ll always see…

Dedicated to bringing the best products and services to its partners, Mitsubishi Heavy Industries Air-Conditioners Australia, Pty. Ltd. (MHIAA) is pleased to announce the appointment of Greg Smyth as the new NSW/ACT State Manager. With a long history in Sales Management and Sales Leadership, Greg’s appointment ushers in a new era for NSW/ACT that places the customer at the centre of every decision and opportunity. He notes:  “I have always found that achievement of goals and success inevitably flows from putting the customer at the centre of everything we do as a team. I look forward to getting to know both our dedicated customers and our teams and aligning the two to drive market relevant outcomes.” Greg Smyth, NSW/ACT State Manager, MHIAA. As a keen Ocean Racing Sailor, Greg notes that the skills acquired here have flowed into his management style and offered him key assets that he hopes to…

A new era for Customer Service has been ushered in at Mitsubishi Heavy Industries Air-Conditioners Australia, Pty. Ltd.  (MHIAA), with the appointment of Rita Doulkerdis as Customer Service Manager. With over 15 years of leadership experience in similar roles, Rita joins the MHIAA team to further enhance the company’s dedication and commitment to their customers across Australia and New Zealand. For Rita people, process and structure form the fundamentals that are the core of a great customer experience. MHIAA is extremely honoured to announce that Rita has joined our team and looks forward to the experience and influence she will bring to the role to further enhance the company’s customer experience journey. General Manager of Sales and Planning Adrian Brown highlights that Rita’s appointment at MHIAA and her experience will further enhance the company’s relationships with its key partners. “At Mitsubishi Heavy Industries we remain committed to our customers and…

As a company dedicated to bringing Australian consumers reliable, high quality and innovative products, Mitsubishi Heavy Industries Air-Conditioners Australia, Pty. Ltd. (MHIAA), is pleased to announce that both our Avanti® and Bronte® series of split system air conditioners, have taken out the 2021 ProductReview awards for the Split Systems Air Conditioners category. about the award Presented by ProductReview, Australia’s No.1 product review site, the 2021 ProductReview Awards highlight products and services that have been well regarded by the ProductReview community. They are judged independently and impartially by the ProductReview Data & Content Team. For the 2021 awards, more than 75,000 eligible nominations were received with Mitsubishi Heavy Industries receiving two wins out of the 181 products and services across over 129 categories. ProductReview awards are judged against several criteria, including but not limited to, the products being listed in a category on the ProductReview website, full retail availability to the…

With the weather warming up across Australia, Mitsubishi Heavy Industries Air-Conditioners Australia (MHIAA) is pleased to announce that we have once again been recognised as the 2020 Best Brand of Air Conditioners by leading consumer advocacy group CHOICE®. This is the third year in a row that Mitsubishi Heavy Industries has been recognised with this prestigious achievement, having also taken out the title in 2018 and 2019. Something no other air conditioner brand has done before. about the award The 2020 Best Brand of Air-Conditioners recognition was based on test reviews of over 200 reverse cycle air conditioners and the results of the annual reliability and satisfaction survey completed by 3,489 CHOICE® members. According to CHOICE®, the Best Brand recommendation is given to brands with a clear lead in the test. This annual recommendation is awarded to products or services that out-perform their competitors in rigorous lab tests as well as…

The winners of Australia’s peak international design awards – the highest honour for design and innovation in the country, were announced today during the 2020 Good Design Week. Mitsubishi Heavy Industries FDTC Compact Ceiling Cassette received a prestigious Good Design Award Winner Accolade in the Product Design Hardware and Building category in recognition for outstanding design and innovation. The annual Good Design Awards is Australia’s oldest and most prestigious international Awards for design and innovation with a proud history dating back to 1958. The Awards celebrate the best new products and services on the Australian market, excellence in architectural design, engineering, fashion, digital and communication design, design strategy, social impact design and young designers. More than 55 Good Design Awards Jurors evaluated each entry according to a strict set of design criteria which covers ‘good design’, ‘design innovation’ and ‘design impact’. Projects recognised with a Good Design Award must demonstrate…

Mitsubishi Heavy Industries Air-Conditioners Australia, PTY. LTD. (MHIAA) have done it again! As one of the country’s most trusted brands, MHIAA has scooped up the 2020 Canstar Blue Most Satisfied Customer Award in the 2020 Air Conditioners category. This is the second year in a row that MHIAA has received this prestigious award, having also taken out the Canstar Blue Most Satisfied Customer Award in 2019. Dedicated to delivering engineering excellence, the Mitsubishi Heavy Industries Brand is fast becoming one of the most awarded brands of air conditioners in Australia. about canstar blue and the award As Australia’s most trusted comparison website, Canstar Blue was born out of the prominent Canstar brand in 2010 and is focused on consumer goods across 150-plus categories. The findings are based on independent, professional customer satisfaction research and ratings as well as in-house expert research and ratings. Canstar Blue’s annual air conditioner review rates…

high performance solution for award winning home Mitsubishi Heavy Industries Air-Conditioners Australia is incredibly proud to have supplied the air conditioning solution for the high-end ‘The Cove House’ project which has been named by Housing Industry Association – HIA as Australian Home of the Year while also taking out the Australian Custom-Built Home award. Located in Sanctuary Cove, QLD, designed by Justin Humphrey architects and built by BJ Millar Constructions, The Cove House is a sophisticated nod to brutalist architecture and tropical modernism, masterfully crafted with an extraordinary level of customised detail. The home’s unique design experiments with volume and space under a floating roof, and follows an unconventional layout revolving around lush, open-air garden atriums, gorgeous timber features and brutalist concrete feature walls. The house has recently been named as the HIA–CSR Australian Home of the Year and also took out the HIA Australian Custom-Built Home award during the…

Training the Next Generation of HVAC Experts Surveys conducted by the Australian Industry Standards (AIS) revealed that the Heating, Ventilation and Air Conditioning (HVAC) industry is one of the key industries that will face several challenges in the coming years as the industry transforms with new technology, new systems and sustainability as a key focus. A recent article on HVAC& R news, an AIRAH publication, identified a skills shortage across refrigeration and air conditioning mechanics and engineers. As the workforce ages, the HVAC industry has taken the opportunity to secure more apprentices to upskill the next generation of HVAC workers. Recognising the importance of training and upskilling the future workforce, Mitsubishi Heavy Industries Air-Conditioners Australia, Pty. Ltd. (MHIAA), is proud to announce the second year of their continuing partnership with Monash University’s Faculty of Engineering through their Co-operative Education Program (Co-op).   Through this program, our Victorian office has successfully…

The Australian Government, under the Greenhouse and Energy Minimum Standards (GEMS) Act , have announced that a new Zoned Energy Rating Label (ZERL) will be rolled out across Australia from the 1st of April 2020. While the old labels simply provided a star energy rating for an air conditioner when used in heating or cooling mode, the new air conditioner labels provides more information including the difference in energy efficiency of each model of air conditioner across three climate zones and estimated annual energy consumption of each model within these three zones. This climate zone performance information helps consumers get a better understanding of how efficient an air conditioner would be when installed in their own home and local climate. Example:  A customer located in Canberra, ACT would likely use their air conditioner’s heating function more often and would refer to the ‘Cold’ zone for a closer indication of the…

In response to the recent bushfires and floods that have significantly impacted Australia, Mitsubishi Heavy Industries, Ltd. (MHI) have announced a donation of $100,000 to the Australian Red Cross Bushfire and Flood relief efforts. The $100,000 donation will aid the countless communities and families that have been impacted by these natural disasters and work towards supporting the rebuilding of these effected areas. Managing Director of Mitsubishi Heavy Industries Air-Conditioners Australia, Pty. Ltd. (MHIAA), Mr Yuji Ito notes that the Mitsubishi Heavy Industries Group has established a close relationship with Australia is dedicated to aiding and supporting these communities with MHIAA partnering with Australian Red Cross during the previous ‘Help Us Give Back This Summer’ Promotion and donating almost $50,000 to their Disaster Relief & Recovery fund in 2019. “Over the years Mitsubishi Heavy Industries has developed close relationships with Australia through various business developments including the new Urban Development with…

Globally, 1.4 billion people live in communities that suffer from energy poverty. [1] For these communities their health, education and quality of life is significantly impacted as they are both unable to access and afford basic lighting, cooking and heating. For the young children in these communities, it is often their education that suffers without proper access to lighting at night to complete homework or participate in additional study. To assist with this Australian Charity SolarBuddy, developed their SolarBuddy Lights that can be distributed across remote and rural communities suffering from energy Poverty. For SolarBuddy, providing safe, reliable, effective and innovative solutions to these communities is a way to end energy poverty by lighting up the lives of one child at a time.Over the past 3 years, SolarBuddy, via their various programs, has distributed over 30,000 lights to children and teachers across rural and remote Papua New Guinea [2] and…

To foster the company’s ongoing commitment to its dedicated customers and service agent groups, Mitsubishi Heavy Industries Air-Conditioners Australia, Pty. Ltd. (MHIAA), has successfully completed its first round of National Product training with a plan to develop further training programs for customers throughout 2020. Designed to increase understanding of the complete MHIAA product range and technologies, the one-day course gives customers an overview of the different products available from MHI including fundamental functions, features and their technical applications. The one-day course was delivered by Reza Maziar, MHIAA’s Research and Development Manager, to participants in New South Wales, Victoria, Western Australia and three other locations across New Zealand. Managing Director for MHIAA, Mr. Yuji Ito, notes that the new training course is a way for MHIAA to further increase product knowledge to our customer base. “For MHIAA, we rely on our dedicated customers as our brand ambassadors. They are the face…

Capping off an incredible 20th anniversary year, Mitsubishi Heavy Industries Air-Conditioners Australia, Pty. Ltd. (MHIAA) is pleased to announce that they have once again been recognised as the Best Brand of Air Conditioners by leading consumer advocacy group CHOICE®. The Best Brand of Air-Conditioners recognition is based on test reviews of over 140 split system air conditioners and the results of the annual reliability and satisfaction survey completed by 7,738 CHOICE® members. According to CHOICE®, the Best Brand recommendation is given to companies with a clear lead over their competitors during the test period. Factors include performance over the last 12 months, customer satisfaction and reliability information submitted by CHOICE® members on their experience with the brand. This is then combined with the bi-annual review of split systems conducted independently by CHOICE® and all contribute to a company receiving the Best Brand recognition. Overall Mitsubishi Heavy Industries out performed all…

As 2019 draws to a close, the Mitsubishi Heavy Industries Air-Conditioners Australia, Pty.Ltd. (MHIAA) teams from across Australia and New Zealand came together in Sydney, Australia to celebrate a year of success, growth and development. Entering its 20th year in Australia at the start of the year, MHIAA went from strength to strength being awarded the 2019 Best Brand of Air-Conditioners, for the second year in a row, by leading consumer advocacy group CHOICE® and the 2019 Canstar Blue Most Satisfied Customer award. In the official company address, Managing Director Mr. Yuji Ito noted that it was the people in the company that are the driving force for the success of the company. “Each of you in this room today are important to our business and the success of our brand. From Sales, Marketing, Service & Warranty, Research & Development, HR, Finance, Supply Chain and Customer Service, each member of…

Last week, Mitsubishi Heavy Industries Air-Conditioners Australia (MHIAA) was proud to host the Annual Kirby National Training and Development meeting in Innovation Park, our new training facility at Regents Park. Designed to raise awareness of MHIAA’s wide range of product offerings and product training opportunities, MHIAA was able to use this day to demonstrate not only our support of Kirby but to also utilise this as an opportunity to provide more information of MHI as a brand, our rich history, products and solutions and strengthen our ongoing business relationship with the trusted national wholesaler. The one day course featured presentations from various staff, including members from our R&D Department, Technical Sales Department and other business areas and allowed the Kirby team to gain first hand experience of our products and their uses through the interactive working models located in Innovation Park. Formerly known as Heatcraft, Kirby Australia is one of…

Continuing with the company’s 20th Anniversary celebrations and their ongoing commitment to giving back to loyal customers, Mitsubishi Heavy Industries Air-Conditioners Australia, Pty. Ltd. (MHIAA), is pleased to announce that two lucky installers jetted off to their home in Japan this September. Managing Director for MHIAA, Mr. Yuji Ito, notes that the company is proud to recognise and reward dedicated installers by offering them the chance to experience the culture and sites of Japan – the origin of Mitsubishi Heavy Industries. “For MHIAA, it is our dedicated and hardworking installers that are a representation of our brand. These are the individuals not only out meeting and speaking with consumers on a daily basis, but they are also the individuals and businesses that bring our products direct to consumers” Mr. Yuji Ito acknowledges. “Without the work of these installers, MHIAA would not be able to deliver the quality service and access…

Further cementing its place as an organisation dedicated to the growth and development of its staff, Mitsubishi Heavy Industries Air-Conditioners Australia, PTY. LTD. (MHIAA), is pleased to announce the appointment of Scott Hester as State Manager for Victoria, South Australia and Tasmania. As a long-standing member in the HVAC Industry, Scott brings over 14 years’ experience to this new role, 9 of which have been dedicated to various roles within MHIAA. Scott notes “Having completed my Air Conditioning and Refrigeration apprenticeship in 2009, I was then employed as a Technical Service Engineer for MHIAA in 2010 before becoming a Sales Account Manager in 2012.” In these roles, Scott was able to develop both his understanding of the MHI product range and foster relationships with customers in the region, experience he plans to bring with him in his new role. “Over the last 9 years I have worked with many fantastic…

As one of the country’s most trusted brands by consumers, Mitsubishi Heavy Industries Air-Conditioners Australia, PTY. LTD. (MHIAA) has scooped up the 2019 Canstar Blue Most Satisfied Customer Award in the 2019 Air Conditioners category. This accolade follows the announcement of MHIAA winning CHOICE’s Best Brand award in late 2018 as well as their AvantiPLUS® split system  receiving the Gold Good Design Award in July this year. As Australia’s most trusted comparison website, Canstar Blue was born out of the prominent Canstar brand in 2010 and is focused on consumer goods across 150-plus categories. The findings are based on independent, professional customer satisfaction research and ratings as well as in-house expert research and ratings. Receiving 5-stars for overall satisfaction, functionality, reliability, quietness and 4-stars for ease of use and value for money, MHIAA was the only brand in the Air Conditioners category to receive five stars for four out of…

The winners of Australia’s peak industry design awards – the highest honour for design and innovation in the country were announced at The Star on 11 July at the 61st annual Good Design Awards Ceremony. Avanti PLUS® Split System Air-Conditioner received a prestigious Good Design Award Gold Accolade in the Product Design category in recognition for outstanding design and innovation. The annual Good Design Awards is Australia’s most prestigious international Awards for design and innovation with a proud history dating back to 1958. The Awards celebrate the best new products and services on the Australian market, excellence in architectural design, engineering, fashion, digital and communication design and reward emerging areas of design strategy, social impact and design entrepreneurship. The Good Design Awards Jury spent several days evaluating each entry according to a strict set of design criteria which covers ‘good design’, ‘design innovation’ and ‘design impact’. Projects recognised with a…

In 2019 Mitsubishi Heavy Industries Air-Conditioners Australia, Pty. Ltd. (MHIAA) will celebrate its 20th Anniversary in Australia. In a short 20 years the company has continued to push the boundaries of the market, bringing new and innovative products to Australian and New Zealand consumers. To celebrate its 20th Anniversary the company has dedicated itself to giving back to the local communities that have supported us, building a global company with a local heart. Each year, thousands of Australians suffer the devastating effects of natural disasters. From Bushfires to floods and droughts Australia is home to some of the most extreme environmental conditions year-round and it is often our local communities that require the most support. As an organisation, Australian Red Cross is one of the leading non-for-profit organisations that offer local communities the support to prepare, respond and recover from disasters. Through countless disasters and emergencies they have been at…

On June 7 2019, Mitsubishi Heavy Industries Air-Conditioners Australia, Pty.Ltd. (MHIAA) were proud to partner with Superior Training Centre to deliver the first formal training on the safety and handling of A2/A2L flammable refrigerants in Australia. The full day course took place at Innovation Park – MHIAA’s brand new showroom and training facility located at their new Sydney Head Office. Although R32 refrigerants have been available Australia wide for several years, Superior Training Centre representative and Quality Assurance Manager Ben Peters notes, that to date there has been no formal training in this refrigerant and there was a necessity to address this critical skill gap in the industry. “At Superior Training Centre we recognised that there was a skills shortage and training shortage on the ways to properly handle R32 refrigerants. With R32 being rolled out industry wide, more and more technicians will be working with this refrigerant and it…

With innovation underpinning every aspect of Mitsubishi Heavy Industries Air-Conditioners Australia, Pty. Ltd. (MHIAA), the company is pleased to announce the appointment of Reza Maziar as Research and Development Manager.  Commencing in May 2019, Reza will join a vibrant and growing team and will continue to foster MHIAAs commitment to innovation and technological leadership in the HVAC industry. With over 12 years of local and international experience in HVAC Engineering, Product Management and Sales across commercial, residential, industrial and IT applications, Reza brings with him an exceptional level of experience that will back MHIAA in continuing to push the boundaries of the industry, bringing new and innovative changes both internally and externally. “I am looking forward to supporting the team at MHIAA, to develop and create new processes and mechanisms and to experiencing the next level of success that MHIAA has achieved in recent years” says Reza. In a short…