Skip to main content
 

Choice Best Brand of Air Conditioners Fifth Year Running

In a reflection of their commitment to being the Experts in Air, Mitsubishi Heavy Industries Air-Conditioners Australia, Pty. Ltd. (MHIAA) has been awarded the CHOICE® 2022 Best Brand of Air Conditioners award Five Years in a Row. MHIAA is the only air conditioner brand to have achieved this accolade consecutively making them the most independently awarded brand of air conditioners in Australia. ABOUT THE choice best brand AWARD CHOICE® is a leading consumer advocacy group that runs yearly independent reviews on a wide range of products and categories. As part of the air conditioners review, CHOICE® based this on a combination of 4 years of split system air conditioner reviews as well as customer satisfaction and reliability information submitted by CHOICE® members. The Best Brand recommendation is given to companies with a clear lead over their competitors during the test period. To be considered for the Best Brand award an…

Keep reading Choice Best Brand of Air Conditioners Fifth Year Running

MHIAA Best in Show at ARBS 2022 Exhibition

After a four year hiatus, caused by the ever changing and ongoing COVID-19 situation, the ARBS exhibition returned with a bang to the Melbourne Convention and Exhibition Centre in 2022! Running for three days between Tuesday 16th and Thursday the 18th August, the event hosted 220 stands of national, multi-national and international manufacturers, distributors and agents from the HVAC (Heating, Ventilation, Air Conditioning) industry and saw over 7,000 attendees through the doors which is a huge result for exhibitors and the industry as a whole. Among these stands was the Mitsubishi Heavy Industries Air-conditioners Australia stand which, we’re proud to announce, received the Best Large Custom Stand Award! Located at stand #790, our stand was the largest to date and boasted an elegant, sophisticated and functional brand space which showcased our latest and upcoming products including our Airzone zoning solution, Hydrolution hot water systems, new 12.5kW condenser unit and brand…

Keep reading MHIAA Best in Show at ARBS 2022 Exhibition

Sales Management Expansion at MHIAA

Mitsubishi Heavy Industries Air-Conditioners Australia, Pty. Ltd. (MHIAA), is pleased to announce the expansion of sales management with the appointment of two new state managers to their team in a further example of the company’s growth and development across Australia and New Zealand. Peter Schubert has been appointed as the State Manager for Victoria, South Australia and Tasmania, and John McMaster has been appointed as the NZ Manager. With these two appointments, MHIAA is continuing to focus on growing and enhancing their customer service and experience with dedicated teams and managers across both Australia and New Zealand. Managing Director for MHIAA, Mr. Yuji Ito, highlights that the appointment of both Peter and John further highlights the company’s commitment to its customer base in both countries and is a testament to the customer service the company provides. “Here at MHIAA we recognise the importance of having representatives and Managers across all…

Keep reading Sales Management Expansion at MHIAA

Mitsubishi Heavy Industries Awarded Canstar Blue 2022 Most Satisfied Customer Award

In a growing demonstration of their commitment to the Australian consumer, Mitsubishi Heavy Industries Air-Conditioners Australia, Pty. Ltd. (MHIAA) has been awarded the Canstar Blue 2022 Most Satisfied Customer award for the fourth consecutive year. This award, along with other accolades has continued to highlight MHIAA as the Experts in Air, with the company becoming the most independently awarded brand of air-conditioners in Australia. Canstar Blue is Australia’s most trusted consumer review and comparison site that runs yearly independent surveys on Australian consumers across 300 different goods and services. As part of their 2022 review over 1000 consumers were asked to rate Air Conditioning brands across the country. To be included in the official results, consumer had to have purchased a brand-new air conditioner in the last 3 years, listed the brand of air conditioner they had purchased and rated their experience with the brand over the following categories including;…

Keep reading Mitsubishi Heavy Industries Awarded Canstar Blue 2022 Most Satisfied Customer Award

Mitsubishi Heavy Industries Air-Conditioners Australia Announces the Appointment of Two New General Managers

Mitsubishi Heavy Industries is ushering in a new era with the appointment of two General Managers. These appointments form part of an internal review of the company’s structure to ensure that it continues to best service the needs of both its external and internal stakeholders. As of 01 July, Carrie Che is appointed in the role of General Manager, Finance and Accounting and Company Secretary and Rita Doulkeridis is appointed in the role of General Manager, Operations. Both employees have been with the company for several years and have worked their way up the ranks – testament to their work ethic. Mr. Yuji ITO, Managing Director for MHIAA adds that these promotions mark a new milestone – with 50% of the company’s senior management team now being female. “This further underpins our commitment to diversity and equal opportunity in the workplace. We believe in an all-inclusive environment in which there is…

Keep reading Mitsubishi Heavy Industries Air-Conditioners Australia Announces the Appointment of Two New General Managers

Back-to-Back Win in Finder Awards

Mitsubishi Heavy Industries Rated Best Split System Air Conditioner Brand in the 2021 and 2022 Finder Awards Mitsubishi Heavy Industries Air-Conditioners Australia, Pty. Ltd. (MHIAA), is excited to announce that they have been rated the Best Split System Air Conditioner Brand in the 2022 Finder Awards. This is the second year in a row that MHIAA has been awarded this fantastic accolade having also taken out the 2021 Finder Award in the same category. The 2021/22 Finder Customer satisfaction awards, particularly their subcategory of Retail Awards, recognises brand sentient from customer feedback on different retail product categories. Working with leading data, insights, and consulting company Dynata, Finder has polled nearly 20,000 Australians to rate brands across over 200 categories. Finder is considered Australia’s leading consumer comparison site and is dedicated to helping Australians make informed decisions about their purchases. Trusted by consumers they have helped Australian customers make over 24…

Keep reading Back-to-Back Win in Finder Awards

Clean Air Technology Promotes Wellbeing Among Australian Consumers

  When it comes to clean air, Australia is ranked the 9th out of the 117 countries analysed around the world. However, an increase in the population and climate change are uncontrollable factors that continue to compromise our environment, and this is evident in the rise of allergies that we see today. Dubbed the ‘allergy capital of the world’, more than 5 million Australians are currently living with an allergic disease. Climate change has given rise to longer pollen seasons and more pollen production than before. Brisbane alone has reported pollen levels tripling from 2016 to 2020. Graham Hamilton, Senior Sales Advisor from Mitsubishi Heavy Industries Air-Conditioners Australia (MHIAA) believes that while we can’t control external factors, we are seeing heightened demand for control within our internal environments. “We have noticed an uptick in consumers who are concerned about their exposure to pollution and are focused on creating a clean,…

Keep reading Clean Air Technology Promotes Wellbeing Among Australian Consumers

Bigger and Better with 10kW Split Systems

In a further demonstration of their growing product line up in Australia and New Zealand, Mitsubishi Heavy Industries Air-Conditioners Australia, Pty. Ltd. (MHIAA) has introduced the Bronte® 10kW Split Systems range. Designed for extra-large spaces, the 10kW Bronte® is available with both Single Phase and Three Phase Options. The Bronte® range now features 5 capacity sizes ranging from 6.3kW to 10kW in both cool only (7.1kW only) and reverse cycle models. With a range of convenient functions and features, the Bronte® 10kW unit is suitable for both residential and commercial installs and is the largest wall mounted split system available from MHIAA. With a 10.0kW Cooling Capacity and 11.2kW Heating Capacity, the unit can be used by consumers all year round for all their heating and cooling needs. Along with this the unit also incorporates advanced fan blade technology to efficiently deliver 19m+ long reach airflow in cooling conditions making…

Keep reading Bigger and Better with 10kW Split Systems

Local Partnership Brings Innovative Solution to Life

Local Partnership Brings Innovative Solution to Life Mitsubishi Heavy Industries Air-Conditioners Australia, Pty. Ltd (MHIAA) have formalised a partnership with turnkey HVAC solution providers, Mass Electronics Group (Mass Electronics) to deliver the local relay model for its latest zoning solution, FlexiZone. Speaking of the partnership first formed in 2019, John Bolger, GM Service and Technical for MHIAA says:  “Our company was in search of a local hardware manufacturer for our 4-zone relay model. We required a plug-and-play solution and looked for an innovative, cost-effective, quality solution. This solution was specifically developed with the Australian market in mind.” Bolger adds that the majority of the partnership implementation took place during the COVID-19 pandemic, but the team still managed to roll it out effectively. “Throughout the pandemic, we have prioritised stock availability, service and communication for customer peace-of-mind.” A Partnership is Born With more than three decades of experience in HVAC, Bolger…

Keep reading Local Partnership Brings Innovative Solution to Life

Avanti and Bronte Take Out 2022 ProductReview Awards for Split System Air Conditioners Category

As a company dedicated to bringing Australian consumers reliable, high quality and innovative products, Mitsubishi Heavy Industries Air-Conditioners Australia, Pty. Ltd. (MHIAA), is pleased to announce that both our Avanti® and Bronte® series of split system air conditioners, have taken out the ProductReview award for the Split Systems Air Conditioners category for the second year in a row! about the award Presented by ProductReview, Australia’s No.1 product review site, the 2022 ProductReview Awards highlight products and services that have been well regarded by the ProductReview community. They are judged independently and impartially by the ProductReview Data & Content Team. For the 2022 awards, more than 75,000 eligible nominations were received with Mitsubishi Heavy Industries receiving two wins out of the 181 products and services across over 129 categories. ProductReview awards are judged against several criteria, including but not limited to, the products being listed in a category on the ProductReview…

Keep reading Avanti and Bronte Take Out 2022 ProductReview Awards for Split System Air Conditioners Category

A New Direction Stephen Haller joins MHIAA as General Manager, Sales and Marketing

In a further move of the company’s growing expansion within the HVAC market, Mitsubishi Heavy Industries Air-Conditioners Australia, Pty. Ltd. (MHIAA) is pleased to announce the appointment of Stephen Haller as General Manager of Sales and Marketing. This new role within the company will focus on developing a strong sales and marketing force to continue and expand the company’s success and leadership over the coming years. With a strong background in Business Development, Leadership and Management, and a thirst for knowledge, Stephen acknowledges that he is excited to be joining Australia’s most awarded brand of air conditioners. “It is a privilege to be joining a team with such a successful record. Having won not only the CHOICE® Best Brand of Air Conditioners for four years in a row but also the Canstar Blue Most Satisfied Customer award for three years in a row, it is clear to me that MHIAA…

Keep reading A New Direction Stephen Haller joins MHIAA as General Manager, Sales and Marketing

MHI Wins Canstar Blue Most Satisfied Customer Award for the Third Year in a row.

Mitsubishi Heavy Industries Air-Conditioners Australia, Pty. Ltd. (MHIAA) are proud to announce that they have once again been recognised by consumer comparison group Canstar Blue as the 2021 Most Satisfied Customer award winner in the Air Conditioners category. This is the third year in a row that MHIAA have been awarded this prestigious honour by Australian consumers, making us one of the most awarded brands of Air Conditioners in Australia having taken out the award in 2019, 2020 and 2021. This announcement follows the companies recent announcement of being awarded Australia’s Best Brand of Air Conditioners in 2021 by CHOICE® for the fourth year in a row.   about the award Canstar Blue prides itself on being rated as Australia’s Most Trusted Comparison site and helps Australian consumers make better purchasing decision by focusing on three elements of the consumer buying pattern including price monitoring, consumer research and expert ratings. …

Keep reading MHI Wins Canstar Blue Most Satisfied Customer Award for the Third Year in a row.

Best Brand of Air Conditioner Fourth Year Running

Mitsubishi Heavy Industries Air-Conditioners Australia, Pty. Ltd. (MHIAA) are proud to announce that they have once again been recognised by leading consumer advocacy group CHOICE® as the Best Brand of Air Conditioners. This is the fourth year in a row that MHIAA have been awarded this honour, making them the only air conditioner brand in Australia to achieve such a feat by taking out the Best Brand Award in 2018, 2019, 2020 and 2021. about the award The Best Brand award has been designed to help consumers across Australia identify which brands of air conditioners are manufacturing high quality products, with a high level of performance and reliability.  The Best Brand award is based on a combination of product testing and consumer reliability and satisfaction surveys that are completed by over 3,489 CHOICE® members. The Best Brand Score awarded by CHOICE® is based on a combination of a manufacturers average…

Keep reading Best Brand of Air Conditioner Fourth Year Running

MHIAA Introduces the R32 range of Multi Split Systems

In a further example of their commitment to bringing the latest products to the Australian consumer, Mitsubishi Heavy Industries Air-Conditioners Australia, Pty. Ltd. (MHIAA) is pleased to announce the launch of their new R32 Multi Split System Range of air conditioners. Using state of the art, advanced technologies to create the perfect heating and cooling solution for residential and commercial applications, MHIAA’s new range of Multi-Split systems are categorised by their high flexibility, high energy efficiency and reduced noise levels. The new SCM-ZS-W outdoor units and compatible indoor units can be designed and tailored to suit consumers specific needs providing the ultimate in-home comfort across several rooms. The design flexibility of the range offers users energy-efficient and space-saving solutions for heating and cooling multiple rooms. To help provide users with maximum comfort, the new range also offers users the opportunity to individually control each indoor unit with regards to on/off,…

Keep reading MHIAA Introduces the R32 range of Multi Split Systems

Make the Expert Decision this Winter MHIAA offers consumers up to $450 Cash Bonus on Eligible Products

Capitalising on recommendations by leading consumer advocacy groups, CHOICE® and Canstar Blue as well as awards from both Finder and ProductReview.com.au, Mitsubishi Heavy Industries Air-Conditioners Australia, Pty. Ltd. (MHIAA), is helping consumers across Australia make the expert decision this Winter by offering up to $450 cash bonus on eligible products purchased as part of their Winter Campaign. Between 1 July and 30 September 2021 consumers that purchase an eligible MHIAA, Avanti, Bronte, Avanti PLUS, Ducted, KX1:1 or Multi-Split System will be able to lodge a claim through the MHIAA website to receive a cash bonus of up to $450*. General Manager of Sales and Planning for MHIAA, Adrian Brown, highlights that winter is a great time and opportunity for customers to install an air conditioner right across Australia. “When we think of air conditioners there is a misconception that they are typically a summer product. However, our reverse cycle systems…

Keep reading Make the Expert Decision this Winter MHIAA offers consumers up to $450 Cash Bonus on Eligible Products

MHIAA announces the launch of their NEW National Campaign

The experts in the air Capitalising on award wins from leading consumer advocacy groups CHOICE®, Canstar and Finder, Mitsubishi Heavy Industries Air-Conditioners Australia, Pty. Ltd. (MHIAA) is excited to announce the launch of their new National campaign “The Experts in Air”. This cross-platform advertising campaign will be targeted to both metro and regional areas in all states and territories across Australia. The company aims to create a new voice in the air conditioning market, by demonstrating the brands high satisfaction rating and trust levels as awarded by it’s consumers in a fun, humorous way that represents the home lifestyle. Marketing Manager for MHIAA Jenny Perello, highlights how the company wanted to try a different approach with this campaign, one they hope will continue to resonate with consumers across Australia. “With this campaign we wanted to think outside the box, push the boundaries on what the creative could be and develop…

Keep reading MHIAA announces the launch of their NEW National Campaign

MHIAA Introduces New AKARI Series of Bulkhead Systems

In a further example of its commitment to bringing reliable products to Australian and New Zealand consumers, Mitsubishi Heavy Industries Air-Conditioners Australia, Pty. Ltd. (MHIAA), is pleased to introduce the launch of the AKARI™ series of Bulkhead Split Systems. The Akari™ series is available in 2.5kw and 3.5kW capacities and is a series of low-profile bulkhead systems that are designed to sit within your ceiling space and distribute air via discreet grilles. These compact units require no ducting and are perfect for renovated spaces and applications such as apartments where space is at a premium. The Akari™ series features the R32 refrigerant which aides its energy efficiency ratings and comes with convenient functions and features. As a reverse cycle system, the unit is perfect for year-round usage. “At MHIAA we recognise that across Australia and New Zealand there is a growth in apartment builds and renovated homes. With our Akari™…

Keep reading MHIAA Introduces New AKARI Series of Bulkhead Systems

MHIAA Rated Best Split System Air Conditioner Brand in 2021 Finder Awards

Mitsubishi Heavy Industries Air-Conditioners Australia, Pty. Ltd. (MHIAA), is excited to announce that they have been named by Finder as the Best Rated Split System Air Conditioner Brand in their latest 2021 Finder Retail Awards. about finder retail awards The 2020/21 Finder Customer satisfaction Awards – particularly their subcategory of Retail Awards, recognises Australia’s best brands as voted by Australians. Working with leading data, insights and consulting company, Kantar Finder surveyed over 3,000 Australians who had recently purchased products across 150 categories, asking them to rate how satisfied they were with their purchase. Respondents were asked to give an Overall Satisfaction Score for the product (between 0 and 5 stars) and a rating on whether the respondent would recommend the product to their friends. Respondents were also asked to provide a rating between 0 and 5 stars on sentiment pillars including durability, performance, design or value for money. A weighting…

Keep reading MHIAA Rated Best Split System Air Conditioner Brand in 2021 Finder Awards

MHIAA Launches Virtual Showroom – Innovation Park

Dedicated to bringing the best products to customers, Mitsubishi Heavy Industries Air-Conditioners Australia, Pty. Ltd. (MHIAA) is excited to announce launch of their Virtual Showroom Innovation Park. With Virtual Innovation Park, MHIAA is delving into the online space to offer a new and intuitive way for customers to get up close and personal with the latest product ranges, technical information, features and functions. Launched today, Virtual Innovation Park allows users to customise their experience, granting them access to information in a user driven way. Customers will be able to experience the latest product offerings from small residential solutions right through to large commercial solutions. Managing Director for MHIAA Mr. Yuji Ito highlights that each experience and interaction with the showroom can be driven by the user and offer them the chance to find out more about our product offerings. “With Virtual Innovation Park we wanted to give all our customers…

Keep reading MHIAA Launches Virtual Showroom – Innovation Park

MHIAA Introduces New Wera Series of Floor Standing Systems

Continuing its dedication to bringing Australian consumers reliable products, Mitsubishi Heavy Industries Air-Conditioners Australia, Pty. Ltd. (MHIAA), is pleased to introduce the launch of the Wera™ series of floor standing split systems. The Wera™ series is available in 2.5kw, 3.5kW and 5.0kW capacities and is the perfect solution for when wall space is at a premium. The compact indoor unit can be installed close to floor, placed under a window, semi-recessed into the wall or mounted in a convenient location. The Wera™ series features the R32 refrigerant which helps delivery high energy efficiency ratings while also offering the usual convenient functions and features that Mitsubishi Heavy Industries heat pumps are known for. “At MHIAA we are committed to bringing the best and reliable products and features to our consumers across Australia and recognises the need for a number of solutions to fit the various temperatures and home designs. With our…

Keep reading MHIAA Introduces New Wera Series of Floor Standing Systems

Technical Sales Manager Greg Piggott Celebrates 40 Years of AIRAH Membership

Mitsubishi Heavy Industries Air-Conditioners Australia, Pty. Ltd. (MHIAA), is pleased to announce that Technical Sales Manager for NSW, Greg Piggott, has celebrated 40 years of membership to the Australian Institute of Refrigeration Air Conditioning & Heating (AIRAH).  To acknowledge this incredible achievement, AIRAH has presented Greg Piggott with a 40 Years long service member certificate and lapel pin. Having worked for MHIAA for over 4 years, Greg Piggott has been an invaluable member of the MHIAA team and has worked closely alongside many members of the HVAC community and brings this experience to his daily work at MHIAA, notes Adrian Brown, General Manager for Sales and Planning. “Greg Piggott has been an incredible, long serving member of the MHIAA team and brings with him invaluable knowledge, experience and network skills that assist our commercial projects across NSW and ACT. Having been a member of AIRAH since 1980, you’ll always see…

Keep reading Technical Sales Manager Greg Piggott Celebrates 40 Years of AIRAH Membership

MHIAA Appoints Greg Smyth as new NSW/ACT State Manager

Dedicated to bringing the best products and services to its partners, Mitsubishi Heavy Industries Air-Conditioners Australia, Pty. Ltd. (MHIAA) is pleased to announce the appointment of Greg Smyth as the new NSW/ACT State Manager. With a long history in Sales Management and Sales Leadership, Greg’s appointment ushers in a new era for NSW/ACT that places the customer at the centre of every decision and opportunity. He notes:  “I have always found that achievement of goals and success inevitably flows from putting the customer at the centre of everything we do as a team. I look forward to getting to know both our dedicated customers and our teams and aligning the two to drive market relevant outcomes.” Greg Smyth, NSW/ACT State Manager, MHIAA. As a keen Ocean Racing Sailor, Greg notes that the skills acquired here have flowed into his management style and offered him key assets that he hopes to…

Keep reading MHIAA Appoints Greg Smyth as new NSW/ACT State Manager

A New Era of Customer Service as MHIAA appoints Rita Doulkerdis as Customer Service Manager

A new era for Customer Service has been ushered in at Mitsubishi Heavy Industries Air-Conditioners Australia, Pty. Ltd.  (MHIAA), with the appointment of Rita Doulkerdis as Customer Service Manager. With over 15 years of leadership experience in similar roles, Rita joins the MHIAA team to further enhance the company’s dedication and commitment to their customers across Australia and New Zealand. For Rita people, process and structure form the fundamentals that are the core of a great customer experience. MHIAA is extremely honoured to announce that Rita has joined our team and looks forward to the experience and influence she will bring to the role to further enhance the company’s customer experience journey. General Manager of Sales and Planning Adrian Brown highlights that Rita’s appointment at MHIAA and her experience will further enhance the company’s relationships with its key partners. “At Mitsubishi Heavy Industries we remain committed to our customers and…

Keep reading A New Era of Customer Service as MHIAA appoints Rita Doulkerdis as Customer Service Manager

Avanti and Bronte Take Out 2021 ProductReview Awards for Split System Air Conditioners Category

As a company dedicated to bringing Australian consumers reliable, high quality and innovative products, Mitsubishi Heavy Industries Air-Conditioners Australia, Pty. Ltd. (MHIAA), is pleased to announce that both our Avanti® and Bronte® series of split system air conditioners, have taken out the 2021 ProductReview awards for the Split Systems Air Conditioners category. about the award Presented by ProductReview, Australia’s No.1 product review site, the 2021 ProductReview Awards highlight products and services that have been well regarded by the ProductReview community. They are judged independently and impartially by the ProductReview Data & Content Team. For the 2021 awards, more than 75,000 eligible nominations were received with Mitsubishi Heavy Industries receiving two wins out of the 181 products and services across over 129 categories. ProductReview awards are judged against several criteria, including but not limited to, the products being listed in a category on the ProductReview website, full retail availability to the…

Keep reading Avanti and Bronte Take Out 2021 ProductReview Awards for Split System Air Conditioners Category

Top